Configure Knowbler (Microsoft Dynamics)

For Knowbler to function in Microsoft Dynamics, it has to be configured on both the platforms.

Configuration

If you have recently bought Knowbler, then start with Knowbler-Dynamics: Configuration in Knowbler.

Usage

Organizations buy Knowbler to be able to ease into the KCS mode of content generation, accelerate content generation at source, increase KCS adoption, and several other reasons. Each goal presupposes support agents being able to use Knowbler efficiently. Knowbler for Agents in Microsoft Dynamics with your support agents after configuring the app.