Introduction to Knowbler

Create knowledge while solving cases with Knowbler. Features, such as automated draft composition and a built-in ML-powered quality checker, guarantee high-quality knowledge articles that help your customers and reduce repeat case load on your support team.

Configuration

Knowbler can be used on three platforms: Salesforce, Zendesk, and Microsoft Dynamics.

User Manual

Once the configuration is complete, share usage guides with the support agents.

Analytics

An built-in analytics to stay on top of quality and quantity metrics.

Last updatedThursday, December 28, 2023

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